Payment Options at ETA Israel

To ensure a seamless and flexible payment experience, ETA Israel accepts various payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Google Pay
  • Apple Pay
  • JCB

Whether you prefer traditional credit cards or modern digital payment methods, we've got you covered. In case of any issues during the payment process, our dedicated customer support team is always available to help you resolve them promptly.

Refund Policy

At ETA Israel, we strive for customer satisfaction, but we understand that sometimes plans change. If you need to cancel your application before processing begins, you may be eligible for a refund. Here’s what you need to know about our refund policy:

  • Refund Eligibility: Refunds are only available for applications that have not yet been submitted to the Israeli government for processing.
  • Processing Time: Once an application has been submitted, the service is considered rendered, and no refund will be possible. However, if you believe there was an error in your application, contact our support team immediately for further assistance.
  • How to Request a Refund:  To request a refund, simply contact our support team via email or phone with your application details.

Handling Errors in Payment

Errors can occasionally occur during the payment process. To prevent delays in your ETA-IL application, here’s what you should do in case of payment errors:

  1. Check Your Payment Information: Ensure that all details, such as card number, expiration date, and billing address, are entered correctly.
  2. Try an Alternative Payment Method: If your primary payment method is declined, try using another card or digital payment option.
  3. Contact Customer Support: If the issue persists, reach out to our customer support team, who can assist you in resolving the problem or completing the payment through alternative means.

Additional Charges and Currency Conversion

ETA Israel processes payments in USD. Depending on your credit card issuer or payment provider, additional fees such as foreign transaction fees or currency conversion rates may apply. We recommend checking with your bank or payment service for any extra charges that could be incurred when applying for your ETA-IL.

Common Questions About ETA-IL Fees

  1. Is the ETA-IL fee the same for all nationalities?
    Yes, the $49 fee is the standard cost for all eligible travelers applying for an ETA to Israel, regardless of nationality.
  2. What happens if my ETA-IL application is denied?
    If your application is denied, the government processing fee is non-refundable. However, we are committed to providing the highest level of support throughout your application process, and we will assist you in reapplying if necessary.
  3. Can I modify my application after submitting it?
    Once your application has been submitted for processing, modifications are not allowed. Please ensure that all the information provided is accurate before submitting your application.

Conclusion

Understanding the costs and fees associated with the ETA-IL application process is an important step in planning your trip to Israel. By offering transparent pricing, multiple payment options, and robust support, ETA Israel ensures that your application experience is seamless and worry-free. Whether you're seeking assistance with payments, refunds, or handling errors, we are here to guide you every step of the way.

Payment Options at ETA Israel